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Terms & Conditions of Sales bought through our
online shopping cart
The following terms and conditions apply to all transactions on
the website atkinmotorengineers.com. The placing of an order indicates
your acceptance of these terms and conditions. Please read them
carefully and print a copy for future reference.
These terms and conditions do not affect your statutory rights.
To order goods through this website you must be at least 18 years
of age. We will treat each order for goods as an offer by you to
purchase the goods subject to these terms and conditions.
We have the right to refuse at our discretion to supply any goods
ordered by you.
PLEASE NOTE
Exclusions to these terms & conditions below are all/any vehicles
supplied by atkin motor engineers ( all vehicles sold by atkin motor
engineers have a seperate terms & conditions, if you would like
to know what these are please email enquiries@atkinmotorengineers.com
)
Description of Goods/Warranty and Liability
We warrant that the goods will, at the time of delivery, correspond
to the description given by us. Except where the Customer is dealing
as a consumer (as defined in the Unfair Contract Terms Act 1977,
section 12) all other warranties, conditions or terms relating to
fitness for purpose, merchantability or conditions of the goods
whether implied by Statute, Common Law or otherwise are excluded
and the Customer warrants that the Customer is satisfied as to the
Suitability of the Goods for the Customer's purpose Goods are not
sold on a trial basis.
Typographical Errors
In the event that a product is listed at an incorrect price due
to a typographical error or error in pricing information from our
suppliers, we shall have the right to refuse or cancel any orders
based on the incorrect price whether or not the order has been confirmed.
Product Images / Specifications
Whilst we endeavor to ensure all images and specifications are correct
at the time of publication, they do vary. As such we can accept
no responsibility for incorrect images/information. If however you
spot a mistake with an image or with a products specification please
let us know.
Availability of Goods
All products are subject to availability and may be withdrawn at
any time. However it is our policy to contact you if a product is
out of stock and if you do not wish to proceed with the order or
for any reason we cannot supply the product we will arrange for
the order to be cancelled.
Delivery
UK mainland orders may use the option of next working day delivery.
This applies only to orders received before noon, after this time
we do not make any guarantees for next day delivery, and your order
may be delayed by one day. This option excludes car covers which
are made to order and can take up to 4 weeks to deliver.
Whilst every reasonable effort shall be made to keep any delivery
date, time of delivery shall not be of the essence and we shall
not be liable for any losses, costs, damages or expenses incurred
by the Customer or any other person or company arising directly
or indirectly out of any failure to meet any estimated delivery
date.
Failure by the Customer to pay for any installment or delivery
when due shall entitle us to withhold further deliveries and the
Customer shall be liable for any costs incurred by the Supplier
relating to such Goods which the Supplier is then entitled to withhold.
Delivery of the Goods shall be made to the Customer's address and
the Customer shall make all arrangements necessary to take delivery
of the Goods whenever they are tendered for delivery.
Damaged in Transit
As internal damage cannot always be identified on delivery, the
Customer must sign the drivers manifest as “unchecked”.
Should any damage be identified on opening the package, atkin motor
engineers must be advised within 48 hours of the exact damage. It
is imperative that the Customer does not dispose of any of the packaging,
as this will be required to affect a claim against the carrier.
The claim will be handled by atkin motor engineers, and an arrangement
will be made to collect the damaged goods and replacements will
be sent.
We cannot accept any claims for damage if the above time scales
are not followed.
Incorrect Goods
It is the Customers responsibility to notify us of any incorrect
goods supplied within 48 hours of delivery. If the items are not
as ordered, the Customer must not open the manufacturers packaging
or use the item. The Customer will also be required to provide further
information on what was received i.e. we may require the manufactures
part codes and a full description of what has been received. Should
there be any extenuating circumstances that has prohibited the the
Customer to remain within the specified time frame, resolution will
be by mutual decision.
Non-Deliveries
We will not accept liability for goods lost in transit unless we
are notified within 5 days from the expected delivery date.
We shall accept no liability for shortages, non-deliveries, incorrect
goods and goods damaged on delivery outside the reported time scales.
Except when extenuating circumstances have prevented notification
within the reported timescale. The extenuating circumstances must
be by mutual agreement.
Product Guarantees
All products supplied are covered by the terms and conditions of
the Original Manufacturers Guarantee for a period of 12 months or
longer if relevant, this is in addition to the consumers statutory
rights.
Cancellation of Orders
Orders cancelled after dispatch of the goods will be subject to
credit only once the items are returned to us and receipted back
into our Warehouse. If the items are accepted, opened and used the
Distance Selling Regulations will apply. In all instances, goods
must be returned as new, with no blemish, defect or parts missing,
neither must the outer manufacturer packaging show any damage or
be defaced in anyway. Should the items/packaging show any damage
or be incomplete and defaced in any manner a 25% fee will apply,
this will automatically be deducted from the credit issued.
Items no longer required (Not applicable for Faulty Goods)
If you are not totally satisfied with your purchase, you can return
it within 7 days from receiving the goods for a refund provided
it is in pristine condition in its original box and packaging.
The Customer will be responsible for the safe return of the goods.
Goods must be returned “as new” or in the same condition
that they were received in. There should be no damage, all parts,
items should be returned, all packaging must be included and the
manufacturer packaging must not be defaced in manner.
The Customer cannot return items without first contacting us to
obtain a Returns Number. The number must be clearly marked on the
outer packaging only and not on the manufacturer packaging. Any
item returned not under the cover of an Returns number will be rejected
and returned to you. We do not refund carriage charges applied to
the initial order and neither do we pay for the cost of returning
the items to us.
Adequate packaging constitutes that the item is wrapped securely
and then placed inside a box in order for the item to return to
us with no internal or external damage. Items that are not securely
wrapped and received, will be returned in the same manner.
We reserve the right to reject and item(s) that do not meet the
criteria laid out above.
A restocking fee of up to 25% of the original invoice value may
be levied on item(s) returned after 7 days of the goods being delivered.
Faulty Goods
If you think that the product you have purchased is faulty contact
us to discuss the matter and arrange possible collection. A restocking
fee of up to 25% is charged on returns, which prove to be non-defective.
Refunds
If for any reason you are issued with a refund, please note the
following,
All refunds will be issued to the same payment method as on the
original order
When a refund is processed, you will receive an email notification
A refund will usually reach your credit card account within 4 working
days after it being processed, please allow up to 10 working days
for it to be credited. We do however reserve the right to refund
you within 30 days of the return
Liability
Except as may be implied by law and except in the case of death
or personal injury where the Customer is dealing as a consumer,
in the event of any breach of these Terms and Conditions by us the
remedies to you shall be limited to damages which shall in no circumstances
exceed the price of the Goods and we shall under no circumstances
be liable for any indirect, incidental or consequential damages
Force Majeure
We will not be under any liability whatsoever in the event that
we are prevented or delayed from supplying or making delivery of
any Goods by any reason or cause beyond our control.
No Waiver
Our failure to insist upon strict performance of any provision of
these Terms and Conditions shall not be deemed to be a waiver of
our rights or remedies in respect of any present or future default
of the Customer in performance or compliance with any of these Terms
and Conditions.
Severability
In the event that any or any part of these Terms and Conditions
shall be determined invalid, unlawful or unenforceable to any extent
such term, condition or provision shall be severed from the remaining
Terms and Conditions, which shall continue to be valid and enforceable
to the fullest extent permitted by law.
http://www.atkinmotorengineers.com website is operated by atkin
motor engineers.
atkin motor engineers has made every effort to ensure the accuracy
of the information contained in this site. atkin motor engineers
is constantly seeking ways to improve the specification, design
and production of its vehicles and alterations take place continually.
Whilst every effort is made to produce up to date products and specifications,
this site should not be regarded as an infallible guide to atkin
motor engineers products and services, nor does it constitute an
offer for the sale of any particular vehicle.
Distributors and Dealers are not agents of atkin motor engineers
and have absolutely no authority to bind atkin motor engineers by
any express or implied undertaking or representation. Any reference
in this site to speed or performance should not be taken as an encouragement
to drive either dangerously or at speeds in excess of national limits.
All fuel economy figures are in accordance with Directive 93/116/EC.
They have been calculated using the same test cycle as used for
official exhaust emission classification. They cannot be compared
with the previous steady speed/urban figures and are more representative
of actual on-road fuel consumption. Under normal use a vehicle´s
actual fuel consumption figures may differ from those achieved through
the test procedure, depending on driving technique, road and traffic
conditions, environmental factors, and vehicle condition. If in
any doubt, please consult your dealer.
PRIVACY POLICY
atkin motor engineers respects the privacy of every individual
who visits its websites. Any information collected about you will
be used to fulfil any service you might request, to inform you about
new products and services and also to improve how we serve you.
Your data will be treated in accordance with relevant European Union
and local country legal provisions. Your information will not be
disclosed to anyone outside of atkin motor engineers, its affiliated
or associated companies, and its dealers.
The purpose of this privacy policy is to describe the types of
information that we collect from you when you visit our site and
explain how we use this information.
DATA PROTECTION
We protect the data in strict accordance with the Principles of
the European Union Data Protection Framework Directives, in particular
EU Directive 95/46/EC.
Any information that you choose to provide us with about yourself
will be held on a secure computer server in the United Kingdom.
The server software (SSL) encrypts all the information you supply
us.
This ensures, among other things, that data we hold about you are
processed lawfully and fairly. We aim to ensure that the personal
data stored will be accurate, relevant and not excessive. We will
keep the data up to date and not retain the information longer than
is necessary. We will keep data securely to prevent unauthorised
access by other people. You have the right to see what is held about
you and correct any inaccuracies.
atkin motor engineers will not share or loan any identifiable information
about you to any third party without your consent. We may share
generalised information about site visitor patterns with partners
or other parties in such a way that individual visitors can never
be identified. It is possible to view our site without providing
any personal details. However, without registering your details
you will not be able to receive further communications from us.
WHAT PERSONAL INFORMATION IS COLLECTED
We collect your personal information on a registration form.
This information may include data such as your name & email
address.
We use this information:
1 To help make your visit more enjoyable
2 To send you relevant information about products and services
3 To email you from time to time about promotions or products and
services which we think may be of interest to you
If you choose to receive information or other communications from
us, you can select that option by ticking the relevant box on the
registration form. You can also tell us by email at any time if
you don´t want to receive any more communications from us.
If you have allowed us to use your personal information for the
purposes above, we may from time to time disclose this information
to any company or organisation to which we pass the responsibility
to handle email or other direct marketing communications on our
behalf. Should this happen, we ensure that any third party companies
who handle your information comply with the relevant Data Protection
Acts.
OTHER INFORMATION COLLECTED DURING YOUR VISIT TO OUR SITE
Whenever you browse the http://www.atkinmotorengineers.com website,
read pages, or download information, our computers automatically
record certain information about your visit from the computer you
use to access our site.
This information does not identify you personally. It just tells
us how many visitors come to our site and the types of computers
they use. With this information, we can improve our site for all
our visitors and make it more useful to you.
The information includes the following:
1 The date and time you access our site.
2 How many and which pages you visit during a ´session´
on our site and how long you were on the site.
3 Your Internet domain name (this might be your internet service
provider such as aol.com or your place of work) and the ´IP´
address (this is a number assigned to your computer whenever you
are surfing the web) which allows you to access our website.
4 The Internet browser you use (e.g. Microsoft Explorer or Netscape)
and your computer´s operating system (e.g. Windows 98).
USE OF COOKIES
Cookies Policy
What is a Cookie?
A cookie is a text-only string of information that a website transfers
to the cookie file of the browser on your computer´s hard
disk so that the website can remember who you are. Cookies can help
a website to arrange content to match your preferred interests more
quickly - most major websites use cookies. Cookies alone cannot
be used to identify you.
A cookie will typically contain the name of the domain from which
the cookie has come; the "lifetime" of the cookie; and
a value, usually a randomly generated unique number.
Third Party Cookies
Third parties serve cookies via this site. These are used for the
following purposes:
To serve advertisements on our site and track whether these advertisements
are clicked on by users.
To control how often you are shown a particular advertisement.
To tailor content to your preferences.
To count the number of anonymous users of our site.
To provide security within shopping baskets or transactions.
Disabling and Enabling Cookies
You have the ability to accept or decline cookies by modifying
the settings in your browser. However, you may not be able to use
all the interactive features of our site if cookies are disabled.
MORE QUESTIONS ABOUT PRIVACY?
You have the right as an individual to find out what information
we hold about you and make corrections if necessary. You also have
the right to ask us to not use the information by choosing not to
give your consent on the registration form.
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